We want you to love your Lou & Lana pieces. If for any reason you are not satisfied, we offer returns and exchanges within 30 days of delivery.

  • Items must be unworn, unwashed, and in original condition with all tags attached.

  • Final sale, clearance, and personalized/custom items are not eligible for return.

  • Exchanges are subject to product availability.

To start a return or exchange, email support@louandlana.com with your order number and reason for the return. Once approved, you will receive instructions for mailing back your items.