We want you to love your Lou & Lana pieces. If for any reason you are not satisfied, we offer returns and exchanges within 30 days of delivery.
Items must be unworn, unwashed, and in original condition with all tags attached.
Final sale, clearance, and personalized/custom items are not eligible for return.
Exchanges are subject to product availability.
To start a return or exchange, email support@louandlana.com with your order number and reason for the return. Once approved, you will receive instructions for mailing back your items.