Accessibility Statement

Effective Date: July 25th 2025

Lou & Lana is committed to ensuring digital accessibility for all customers, including those with disabilities. We are continually improving the user experience on louandlana.com and applying relevant accessibility standards.

1. Our Commitment

  • We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

  • Our website is tested regularly for compatibility with screen readers and assistive technologies.

  • We use text alternatives for non-text content, accessible navigation, and proper color contrast for readability.

2. Ongoing Efforts

We are continuously reviewing and improving our website to make it more accessible. Our team is working to identify and address potential barriers as quickly as possible.

3. Feedback

If you experience difficulty accessing any part of our website or have suggestions for improvement, please contact us:

  • Email: support@louandlana.com

  • Business Hours: Monday – Friday, 9 AM – 5 PM EST

We take accessibility feedback seriously and will work to resolve issues promptly.

4. Future Improvements

As technology evolves, Lou & Lana will continue to adapt and enhance accessibility features to ensure all users have a seamless shopping experience.